Logitech G Pro X Wired Headset Repair

Find help for common issues with the Logitech G Pro X Wired here

The Logitech G Pro X wired headset, part of Logitech’s G series lineup, was released on July 9, 2019. This gaming headset, which also has a Lightspeed wireless counterpart, is known for its features such as Logitech’s Blue Vo!ce broadcast filters, surround sound, and Pro-G 50 mm drivers. The headset is constructed with steel and aluminum, and is complemented by memory foam ear pads.

Despite its advanced features, some users have reported issues with the headset. These include sound not working, which could be due to outdated or missing audio drivers, incorrect settings, or hardware problems. Microphone issues have also been reported, with users stating that the microphone is not picking up any audio or that audio cuts in and out throughout use. Some users have reported issues with the volume slider being set to mute, and others have mentioned that the ear cups fall off. Another reported issue is below-par noise isolation, with users stating that the G Pro X headset does not adequately block out ambient noise, such as plane rumble or bus engine noise.

The G Pro X wired headset features oval-shaped ear cups with the Logitech logo etched in metal on the exterior. The headband is adorned with "Pro" in leatherette. This model has two jacks located on the bottom of the left ear cup for the cable and microphone. In contrast, the wireless version, which is nearly indistinguishable in appearance, includes multiple buttons and controls and is only available in black. To locate the part number (P/N) and model number (M/N), one can remove the left ear pad and check on the ear cup. The G Pro X wired headset bears the model number A00101.

• Dimensions:
  • Length: 5.43 in (138 mm)
  • Width: 3.70 in (94 mm)
  • Height: 7.68 in (195 mm)
  • Weight: 11.29 oz (320 g)
• PC cable length: 6.6 ft (2 m)
• Mobile cable length: 4.9 ft (1.5 m)
• PC splitter length: 4.72 in (120 mm)
• Headphone:
  • Driver: Hybrid mesh PRO-G 1.97 in (50 mm)
  • Magnet: Neodymium
  • Frequency response: 20 Hz - 20 kHz
  • Impedance: 32 Ohms
  • Sensitivity: 91.7 dB SPL @ 1 mW & 1 cm
• Materials:
  • Fork: Aluminum
  • Headband: Steel
  • Ear and head pads: Memory foam leatherette
  • Extra ear pads: Memory foam cloth
• Microphone:
  • Pickup pattern type: Electret condenser
  • Size: 0.24 in (6 mm)
  • Frequency response: 100 Hz - 10 KHz
• Compatibility:
  • PC with USB port
  • Windows 7 or later

• Official Logitech page
• Wired review
• Logitech: Getting Started
• Logitech Support