Sometimes you just have to give in, call Amazon & get it replaced. I told my wife, as did Amazon, to make sure to keep it backed up onto your/their cloud. At least you won’t loose your content that you saved. I’m not going to mess with it any longer. It only cost about $100 with a trade in of the old kindle, which they usually toss out or sell to 3rd party sellers, who’ll fix them & market them on auction sites like eBay or if they deal in large volumes, their own website…. Problem solved. It’s not a $600-$900 iPad or Surface, so I’m just going to quit & move on.

Correct. iPod 5g's are totally different from all the iPhone 5 models.

Yes, you can upgrade the hard drive. Even though Acronis True Image Home Edition 2014 says that it supports windows 8, 8.1, it only supports backing up your data but not hard drive cloning. Note: All the ASUS Transformers have the same thing in common. The Tablet portion holds all of the hardware. With this being said, if you want to upgrade the memory, now is the time to do it. 1st: Use Acronis TIH 2014 Edition to create your data backup onto a larger flash drive, not the one you'll be using with the OS if it's on a USB flash drive. Next, open up the tablet by removing the screen bezel & removing all the screws. [You Tube the "How To" disassemble video [your version/model number.] Once you have the lid removed, remove the hard drive for the upgrade. Also the memory too if it only has 1gb of rm 2nd: Have you Windows 8 Operating System Disc, or call ASUS Tech Support to see if they will email you with the windows OS downloadable version so you can put it on a flash drive. At any rate, which ever version you...