First thank you to those who have tried to help. As I previously stated - GE repair man had installed a water heater in the interior of the freezer door as the problem had occurred while under warranty. I checked everything else and found the water line had been frozen in the door. Just didn't know if I should buy another heater for the freezer. Turned out I just defrosted the refrigerator/freezer. Let it "warm up" then turned it on. Woolah! The water dispenser worked! The settings on the computer panel outside is set for "3" freezer and "8" for the refrigerator. Yes, the numbers are out of the usual setting range but for the time being - it works. Had read the freezer temp. should be between 0-10 degrees yet the purchased "refrigerator" thermometers state minus 10-0 freezer temp and 34-40 refrigerator temp. ***In regard to the filter, (if it is an exterior filter - outside the refrigerator)the instructions state when you change to a new filter - you need to let the water run through the new filter approx....