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학생-기여 위키

해당 위키는 저희 교육 프로그램의 멋진 학생이 작성하였습니다. iFixit 직원이 관리하지 않습니다.

There is a Blank screen on my TV or my device is not responding to the Amazon FireTV stick

Double check that the stick is firmly inserted all the way into your TV's HDMI port. If the fireTV stick still doesn't show up on the device when plugged in, make sure that the stick has been fully charged using the provided USB charger.

If the Amazon fireTV stick is still not working this may mean the motherboard is faulty and needs to be replaced. Do this only as a last resort.

The guide can be found by clicking on this link. for the remote motherboard.

This guide will go through access and the replacement of the stick motherboard. Click here.

Remote does not seem to be working or I have an unresponsive screen

The best thing to start with will be to reboot and re-pair both devices. Power off the Amazon fireTV stick by unplugging it, and powering it back on. Be sure that the Amazon fireTV stick is fully charged, Then hold the home button for 5-10 seconds to pair the remote again.

Replace the batteries in the remote. Inspect the spring under the battery to ensure that the battery makes full contact with the metal . To access a guide to access the batteries and replacement procedures follow this link.

If the remote buttons seem to be getting stuck or are not working properly, Replace the buttons on the remote. A guide is available by clicking on the following link.

My FireTV is showing video but I am getting no sound from my FireTV stick on device

Start by making sure the receiving device is not muted by checking the volume settings.

The TV stick may not be compatible with external speakers. Try switching your audio settings to default.

To make sure the audio settings on your FireTV stick are correct, go to the Home Screen (Pressing the Home button on the Remote), enter into Settings, select the Dolby Digital Output option and make sure that Dolby Digital Plus is set to off.

In order to check that the HDMI port is working properly, try plugging the TV Stick into another device. If there is still no sound, your TV Stick may have a faulty HDMI port.

댓글 166개

Why is there no answers about the power port? Where the power cable goes: the connection has come off? Where can I get it fixed?

jclewis5 - 답글

We still have no audio even with changing the Dolby Digital to off. Sny suggestions?

Jonnie Dorsey - 답글

Hello Jonnie, my name is Kym,

did you ever get your voulme to work?, because mine is still not working either even when I did what you did.

Any suggestions?

Thank You

KyTtY KyM WeBb -

My firestick works in one hdmi on my big TV. I moved it to a different smaller tv many times and it always worked. Out of nowhere it is just a black screen saying no connection on the small tv. What do I do? I've tried unplugging it and both hdmi ports...please help!!!

kozlowski_jillian - 답글

Did you get help with your question? I'm having same issue.

denverbodnar -

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