The Basics
Before undertaking any of the more time-consuming solutions below, here are a few fundamentals to get you started.
- Move to a cooler location. Using electronics in the sun on a hot day will be a stretch regardless. If you left your laptop out in the sun, move it to the shade, give it some time to cool, and see if that helps.
- Is your device charging? It's normal for your Asus laptop to be warmer than usual when charging, mainly if you use it simultaneously.
- Restart your laptop to clear any minor hangups. Something might be stuck, eating up system resources and generating unnecessary heat.
- Remove all accessories and peripherals. If your device is already warm, a case can be an intense heat insulator. Some cases might even obstruct the vents, trapping hot air inside. Other peripherals may be causing heavy power draw.
- Check the temperatures your hardware is reaching. Use Open Hardware Monitor or any other temperature monitoring software.
Heavy Workload
The harder your laptop works, the more heat it generates. Just because your device is getting warmer than average doesn't mean it's overheating or dangerously hot. You can verify this by checking a few things.
- Open Task Manager by pressing Ctrl, Alt, and Esc. You may need to click "More Info" to get a complete breakdown of ongoing activity. See if any processes are utilizing a high percentage of your CPU.
- Close the corresponding program if it's a process you recognize as an open application. You can force it to close by right-clicking it in Task Manager and selecting end task.
- If you max out system resources, your system may also run slower. Higher temps will lead to lower CPU speeds to prevent thermal overload.
Dusty Internals or Obstructed Vents
If your temperatures are high regardless of what you're doing, your issue may be lackluster airflow. Warmer air is typically blown out by dedicated vents, which can be in many locations but are usually in the hinge area.
- If temperatures are high, even with nothing much running, it's time for routine maintenance. The best way to do this will be to open the device.
- Have a look at the exhaust. If there is a lot of debris here, it is typically obvious. Check for dust trapped in heat sink grills or clogging areas where air should flow.
- Use compressed air to remove as much dust as possible. For best results, remove the fans and clean them separately.
Software Corruption or Bugs
Keeping track of the information on your laptop is hard work. Data is constantly being written, overwritten, accessed, or deleted. Following an update or power loss, data records may change unintentionally, affecting system performance.
- Install any pending Windows Updates. If your system is woefully out of date or has had persistent failures, repeat attempts at processing could be your cause.
- If Windows is up to date, run a system file check.
- Right-click the Start menu (or press Ctrl + X). Select Command (or Powershell) as admin.
- In the window that appears, type
sfc /scannow
, then press enter. Once it has finished, it will tell you if it found errors and whether or not it could fix them. - Restart your system and rerun it to verify no further corruption is found
- If you aren't concerned about losing your data, try the "Nuke Everything" approach and reinstall Windows. This may be extreme for overheating issues, but I would rule software out as a cause if you choose to undertake it.
- Windows 10 reset options are in Settings > Update & Security > Recovery.
- For stubborn issues, use create a USB installer to install instead.
Fan Failure
Lack of air movement inside any computer can be the death knell for heat issues. Airflow is integral to heat dissipation.
- Listen for signs of fan function. Is it making any noises? If so, are the noises it's making normal?
- It's best to replace the Asus Laptop Fans if it is clicking, grinding, or making unfamiliar noises despite being clear of debris.
Poor CPU Cooling
A copper plate mounted to a heat dispersion mechanism moves heat away from the CPU in laptops. Failure of this mechanism could cause the CPU to cook.
- Make sure your heat sink is soundly attached to the CPU. It should be mounted solidly with screws in the corners.
- Remove your heatsink and reapply thermal paste to your CPU. This can optimize thermal transfer to the heat sink and lower operating temperatures.
- In rare cases, your heat sink may need to be replaced. They don't fail often, but there will generally be visual indications when they do. Ensure no bends, kinks, or holes are in the attached pipes.
Battery Failure
Batteries are nefarious. Due to their "consumable" nature, they fail often, but not always in predictable ways. Heat is generated during charging regardless, but a failed battery might be warmer than expected.
- Use one of Asus's various methods to test your battery via MyASUS. Run this to confirm your battery is healthy.
- Check for visual signs of battery swelling. This may manifest as areas of discoloration on the display (swelling exerts pressure on the display from the inside). The display may also bow outward or separate from the housing.
- Replace the battery if it shows any signs of failure—swelling, leaking, or lumpy cells indicate that you need a new battery.
Motherboard Fault
The motherboard is the hub for most of a laptop's functionality. Any of the small components on the board may have failed or become damaged. If nothing else on this page has worked, a motherboard fault is a safe assumption of cause.
- Check for signs of a board issue—burned or cracked components, liquid residue, corrosion, or a bend. If there are signs of liquid, there's still hope your laptop can be resurrected. Consider looking at iFixit's Laptop is Liquid Damaged page for further information.
- Replacing the motherboard is often the most practical solution for a DIYer whose board has failed.
- Board repair is possible, but skills in microsoldering and board diagnostics are required. It is an art unto itself but a worthy endeavor. If you're curious and want to know more about getting into micro soldering, here's some good reading and some good watching to get you started.
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