- The camera will not turn on
- The screen is unresponsive
- The camera will not focus
The camera will not respond when holding down the power button.
If the camera will not turn on, the camera may be out of battery. A fully charged battery should last around 470 shots. If the battery needs to be charged, it can be done in one of two ways:
1) Open the flap on the right side of the camera. Plug one end of the charging cable into the camera and the other end of the cable into the wall adapter.
2) Open the battery compartment on the bottom of the camera by sliding the switch towards "open". Push the orange tab to remove the battery. Slide the battery into the battery wall charger and plug it into the outlet.
If you have already attempted to charge the camera and it still will not power on, then the camera charger might be broken.
If you are using the cable to charge the camera and you see the cord is visibly damaged, then you should buy a new cable. If there is no physical damage to the cord, then the wall adapter may need to be replaced.
If you have already attempted to charge the camera and it still does not turn on, then you may have a faulty battery and you need to replace the battery.
If you discover that the battery is not the issue, then the problem most likely lies within the motherboard, and you should refer to the motherboard replacement guide.
The camera screen has no image or the image is frozen.
If the screen appears black, then the camera may not be turned on. You should hold down the power button to assure the camera is on.
If the screen is still black when the camera is turned on, then make sure the lens cap has been properly removed.
If the screen is black when the camera is turned on, then make sure the display cable is properly connected from the camera to the LCD screen.
If the screen is still appearing black when the display cable has been reattached, then the screen is most likely faulty and needs to be replaced.
If these solutions do not solve the problem, then the camera is unresponsive most likely due to a faulty motherboard. Refer to the motherboard replacement guide.
When trying to take the picture, the image appears blurred.
If the lens is dirty, then use a cleaning cloth to gently wipe away any smudge marks or dirt.
If you see any type of physical damage to the lens, then you should replace the lens.
If the photo still appears blurry after replacing the lens, then you should refer to the motherboard replacement guide.