The contacts for the left and down cursor may be dirty. Being an un-used device they should be worn out.
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The contacts for the left and down cursor may be dirty. Being an un-used device they shouldn't be worn out.
Here is a link to the [guide|2213|ifixit repair guide] for the device.
Here is an image taken from the repair guide. I have highlighted which contacts need to be cleaned, both on the board and on the rubber pad. (The rubber pad contacts have a conductive coating which bridges across the contacts on the board, when the button is pressed down completing the electrical circuit)
Use a Q-Tip moistened with IPA 90%+ (Isopropyl Alcohol - available at most pharmacies - do not use 'rubbing alcohol' as it is not as effective)
[image|1098020]
(click on image to enlarge for better viewing)
''Take note of the caution issued at Step 9 in the ifixit teardown instructions''
Alternatively since you stated that you bought an un-used device, did it come with a warranty at all?
If so follow up on getting a warranty repair or replacement as by trying to fix it yourself as shown above, will void any warranty.
The contacts for the left and down cursor may be dirty.
+
The contacts for the left and down cursor may be dirty. Being an un-used device they should be worn out.
Here is a link to the [guide|2213|ifixit repair guide] for the device.
Here is an image taken from the repair guide. I have highlighted which contacts need to be cleaned, both on the board and on the rubber pad. (The rubber pad contacts have a conductive coating which bridges across the contacts on the board, when the button is pressed down completing the electrical circuit)
Use a Q-Tip moistened with IPA 90%+ (Isopropyl Alcohol - available at most pharmacies - do not use 'rubbing alcohol' as it is not as effective)
[image|1098020]
(click on image to enlarge for better viewing)
''Take note of the caution issued at Step 9 in the ifixit teardown instructions''
Alternatively since you stated that you bought an un-used device, did it come with a warranty at all?
If so follow up on getting a warranty repair or replacement as by trying to fix it yourself as shown above, will void any warranty.
Hi,
The contacts for the left and down cursor may be dirty.
Here is a link to the [guide|2213|ifixit repair guide] for the device.
Here is an image taken from the repair guide. I have highlighted which contacts need to be cleaned, both on the board and on the rubber pad. (The rubber pad contacts have a conductive coating which bridges across the contacts on the board, when the button is pressed down completing the electrical circuit)
Use a Q-Tip moistened with IPA 90%+ (Isopropyl Alcohol - available at most pharmacies - do not use 'rubbing alcohol' as it is not as effective)
[image|1098020]
(click on image to enlarge for better viewing)
''Take note of the caution issued at Step 9 in the ifixit teardown instructions''
Alternatively since you stated that you bought an un-used device, did it come with a warranty at all?
If so follow up on getting a warranty repair or replacement as by trying to fix it yourself as shown above, will void any warranty.
Hopefully this is of some help.