Backlight problems, other than in the display unit, could be caused by faulty power supply from motherboard, faulty lid switch, faulty backlight cable to display (could be incorporated in the video flex cable)
So Razer saying that there isn't enough power being supplied from the motherboard indicates a faulty motherboard, assuming that they tested the backlight voltage level leaving the motherboard connector to the display and found it to be too low.
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Why didn't they fix the problem? Isn't the laptop still under warranty, as they issued RMA for the display?
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Why didn't they fix the problem? Isn't the laptop still under warranty, as they issued an RMA for the display?
Backlight problems, other than in the display unit, could be caused by faulty power supply from motherboard, faulty lid switch, faulty backlight cable to display (could be incorporated in the video flex cable)
-
So Razer saying that there isn't enough power being supplied from the motherboard indicates a faulty motherboard, assuming that they tested the backlight voltage level leaving the motherboard connector to the display.
+
So Razer saying that there isn't enough power being supplied from the motherboard indicates a faulty motherboard, assuming that they tested the backlight voltage level leaving the motherboard connector to the display and found it to be too low.
Why didn't they fix the problem? Isn't the laptop still under warranty, as they issued RMA for the display ?
Backlight problems could be caused by faulty power supply from motherboard, faulty lid switch, faulty backlight cable to display (could be incorporated in the video flex cable)
+
Backlight problems, other than in the display unit, could be caused by faulty power supply from motherboard, faulty lid switch, faulty backlight cable to display (could be incorporated in the video flex cable)
So Razer saying that there isn't enough power being supplied from the motherboard indicates a faulty motherboard, assuming that they tested the backlight voltage level leaving the motherboard connector to the display.
Why didn't they fix the problem? Isn't the laptop still under warranty, as they issued RMA for the display ?
Backlight problems could be caused by faulty power supply from motherboard, faulty lid switch, faulty backlight cable to display (could be incorporated in the video flex cable)
So Razer saying that there isn't enough power being supplied from the motherboard indicates a faulty motherboard, assuming that they tested the backlight voltage level leaving the motherboard connector to the display.
-
Why didn't they fix the problem? Isn't the laptop still under warranty, as they issued RMA for display ?
+
Why didn't they fix the problem? Isn't the laptop still under warranty, as they issued RMA for the display ?
Hi @roglover ,
Backlight problems could be caused by faulty power supply from motherboard, faulty lid switch, faulty backlight cable to display (could be incorporated in the video flex cable)
So Razer saying that there isn't enough power being supplied from the motherboard indicates a faulty motherboard, assuming that they tested the backlight voltage level leaving the motherboard connector to the display.
Why didn't they fix the problem? Isn't the laptop still under warranty, as they issued RMA for display ?