Does the old screen touches if you put it back. Make sure that the Lcd connectors are clean and not damage in any way. I would compare my old Lcd with the new to make sure it looks exactly the same. This means all small components on the actual lcd and not the outer part. Verify to make sure there are not other versions of Lcd for your model for sale. If you do all then maybe you do have a faulty Lcd. I would purchase from another vendor so they don’t send the same. Hope this helps