Here’s an image taken from the [http://h10032.www1.hp.com/ctg/Manual/c04655191|Maintenance and service guide] for the laptop that shows the supported memory options.
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Here’s an image taken from the [http://h10032.www1.hp.com/ctg/Manual/c04655191|Maintenance and service guide] for the laptop, taken from this [https://support.hp.com/us-en/product/hp-pavilion-17-g100-notebook-pc-series/8499304/model/9629691/manuals|webpage] that shows the supported memory options.
[image|2071763]
(click on image to enlarge for better viewing)
Go to p.41 in the manual to view the necessary pre-requisite steps and then the procedure to remove/replace the memory modules.
Hi @vipgonza
Here’s an image taken from the [http://h10032.www1.hp.com/ctg/Manual/c04655191|Maintenance and service guide] for the laptop that shows the supported memory options.
[image|2071763]
(click on image to enlarge for better viewing)
Go to p.41 in the manual to view the necessary pre-requisite steps and then the procedure to remove/replace the memory modules.