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원본 게시물 작성자: jayeff

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Hi @wiiyz

It may be that the battery is failing and the charger can't do both when the laptop is turned on i.e. run the laptop and charge a failing battery at the same time.

Create a [https://www.windowscentral.com/generate-battery-report-windows-10|battery report] to check the condition of the battery.

When you have the report, compare the ''Design Capacity'' value versus the ''Full Charge Capacity'' value in the report. For a good battery they will nearly be the same value. You can calculate the current battery condition as a percentage of its original factory condition by using the formula: ''Full Charge value x 100 ÷ Design Capacity value.''

If the current condition is <40% you may wish to consider replacing the battery soon

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