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apple support error

hello i got my ipod every time i turn it on my Ipod say www.apple.com/support/ipod?

i go there but theres no answes how to fix it. i tried doing a hard reset but that message still pops out? how can i fix this????

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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답변 4개

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Hi,

when the iPod says www.apple.com/support/ipod it most likely means that you have an hardware issue.

Connect the iPod to a PC and tell us what happens. If the iPod is unrecognized by the explorer and iTunes, it most likely means that the hard drive or the hard drive cable is damaged/broken. If the iPod is recognized by the explorer and not by iTunes try to restore the iPod via iTunes.

해당 답변은 도움이 되었습니까?

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Easier said than done if iTunes doesn't recognise the iPod

Forgot to say that the iPod should be set to "Disk Mode" previous connecting.

http://www.command-tab.com/2006/03/30/hi...

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Googling this message brought up a message the the ipod needs to be reset. I have included the URL for you. Ralph

http://www.zolved.com/synapse/view_conte...

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iPod Videos are very finicky! Please take a look at the troubleshooting guide for further info.

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Im having this same problem. The ipod is recognized by itunes, but when after the ipod is "prepared for recovery", I just get that same error message again :S. Does this mean it's the hard drive cable?

해당 답변은 도움이 되었습니까?

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cjdrake, this question is almost 3 years old. I suggest you ask your own question and give more detail.

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