주요 콘텐츠로 건너뛰기

기기를 수리하세요

수리할 권리

상점

A splash-proof, portable Bluetooth speaker from JBL, released September 2015.

29 질문 전체 보기

blinking lights after pressing bluetooth button

opened box and turned on the speaker. as soon as I press the bluetooth button, the lightshow button starts blinking and speaker will not connect in bluetooth screen on my phone. thought it was defective so I went to exchange it, but then the seller got it working the same way that I was trying to do it. listened to music on the speaker on the way home, but before i made it home, the light show, and the lightshow button started blinking. connection lost and won't show up on paired list on my phone.

returned it and bought another Pulse 2 at a different sellers location. explained the issue to the seller before i left the store and they showed me that it works.

got home, tried to pair my wife's phone, pressed the bluetooth button on speaker, same issue.

this is my second pulse 2 purchased from a different seller but has the same exact problem. made sure device is fully charged, turned on and off speaker over and over, tried to do the reset that works for the Pulse, doesn't work on Pulse2. Tried while speaker is plugged in as well.

no answers online, no response from JBL, nothing. someone please help! i just want some answers, it worked before and now it doesn't work. same issue with two separate speakers purchased from 2 separate locations... WTF!

이 질문에 답하세요 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 2

댓글:

Thank Rolf voor sharing this solution.

That was mij problem also

의견 추가하세요

답변 13개

가장 유용한 답변

Do you have a Samsung Smart TV in the neighbourhood, like in the answer from Arnold Gahleitner I found in a different thread?

JBL Charge Troubleshooting

I had the exact same Problem - after long searching i figured out , that my Samsung Smart TV (Series 5 ) was sending a Bluetooth signal, which caused the problem on the Pulse 2.

When i plug out my TV from the electricity, the Pulse 2 is working fine....

Arnold Gahleitner - gisteren

해당 답변은 도움이 되었습니까?

점수 3

댓글:

I have no way of knowing if any of my neighbors have a Samsung Smart TV. It would also seem unreasonable to ask them to unplug their TVs so that I could listen to my music--LOL. I've tried disconnecting various devices in my house, but they don't seem to make a difference. The funny thing is, all my other Bluetooth devices seem unaffected. Even my JBL headphones and Flip 3 speakers have no problems. It's only the Pulse 2 that is having problems. I'm going to take it to work to see if there are any issues there.

I had the same issue a few minutes ago... located a place where there was no interference (I didn't find what equipment was causing it) and updated the firmware using the iOS JVC app. My daughter's Pulse 2 now works like a charm. Good luck.

LOL I put my speaker in front of my Samsung smart TV and it kept disconnecting haha it works fine in the bathroom and if I put it in the same room further away! Thank you for this post!!!

Also note that I placed my jbl xtreme in front of my Samsung and have no issues at all

의견 추가하세요

You definitely have a wireless device that is interfering with the blue tooth signal to the Pulse 2 speaker and need to upgrade the speaker's firmware to correct this. The same thing happened to me so I finally took my Pulse 2 speaker outside of my house (away from the interference) and after walking approximately 50 ft., the blue tooth on my phone was able to once again connect to the speaker. I then used the "JBL connect" app which identified that the speaker firmware needed updating. I was still within the range of my wireless router, so the app was able to download the version 6.xx firmware from the internet and then using the blue tooth connection, upload it to the Pulse 2 (takes approx. 10-15 min.). After the speaker firmware was updated, the blue tooth connects every time without any interference problem. Hope this helps.

해당 답변은 도움이 되었습니까?

점수 2

댓글:

Dude, I had originally commented earlier on this - and in the back of my head thought maybe it was a firmware issue but I had completely forgotten about that stupid app they have you download. I know I was experiencing the interference but it hadn't been happening AS OFTEN - it was just something i thought i had to deal with. So ... just updated Firmware and haven't had a problem yet ... hoping for the best - THANK YOU for the JBL Connect nod - completely forgot about it!

You have no idea how grateful I am for your advice, Jim Brandner! You have just saved me a lot of stress on digging up the warranty paper for the device and going to the retail shop for nothing!!! Thank you a lot for this!!!!!

의견 추가하세요

Same issue here, it works fine at my job. It will not connect at my home. Tried a second speaker, and I had the same issue. I assume it's some interference, but I would like a more definitive answer

해당 답변은 도움이 되었습니까?

점수 1

댓글:

I bought a brand new Pulse 2 and had the exact same problem right out of the box as my old Pulse 2. When I saw this thread I tested the theory of interference by taking the speaker out of my house and walking down to the street corner. The speaker worked normally! I could push the Bluetooth button and connect and play music. As soon as I walked back home, I started getting disconnected and the problems returned. So it is definitely interference from something. My old Pulse 2 used to work so something was introduced that is causing the problem. I just can't figure out what it is.

의견 추가하세요

I had the same issue a few minutes ago... located a place where there was no interference (I didn't find what equipment was causing it) and updated the firmware using the iOS JVC app. My daughter's Pulse 2 now works like a charm. Good luck.

해당 답변은 도움이 되었습니까?

점수 1
의견 추가하세요

I took my Pulse 2 to work, away from the interference at home, and it worked fine. I was able to update to the latest firmware. When I returned home, the problems were gone and I was able to use the speaker normally again.

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

Same problem; tracked it down to my Mac computer. Toggled the bluetooth off and back on and it fixed the JBL problem. Weird, since the JBL was never connected to the Mac.

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

my principal problem was that the bluetooth not working and when pressed the button bluetooth starting tp blinking the light button. The solution was pressing at same time button "+" and button "play/pause" until the device turn off, <<<<<<<TURN ON AGAIN, AND WALAAAAAA SOLVEDDDD. Good luck to everyone.

Regards

해당 답변은 도움이 되었습니까?

점수 0

댓글:

This actually worked immediately. HOW...LOL?

의견 추가하세요

I can’t believe this but I was having the same problem and it does in fact look like it might have been the Bluetooth for my Mac. I had it turned on for an airdrop and left it on not thinking ... I just turned it off and the speaker seems to be working fine again. Thanks to whomever figured this out!

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

Hi. I have had the same issue. JBL PULSE2 device is just blinking when I press the Bluetooth button. Took the device with me in the car and boom it worked. Lost connection when I got in the driveway so something was interfering. Long story short. Ripped the Apple TV out of the socket and music came back on...it was the Apple TV interfering

해당 답변은 도움이 되었습니까?

점수 0

댓글:

No kidding - does anyone know if there is a way to update the firmware on the speaker? Seems like something that should eventually maybe get figured out. Thanks for the input though!

의견 추가하세요

Guys, same issue here! I almost bought a other motherboard thinking it was in trouble.

After read all comments I started to find what could interfering in my Pulse 2 and after turn off all devices I took off the batteries of the my bluetooth remote control of my Playstation and the Pulse 2 got normal

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

Hi i can't pair my JBL Go.. it stopped working all of sudden.. blue color is blinking when starting the speaker but no sound while clicking on Bluetooth.

Please share few suggestions.

Cant connect with any device or computer...

해당 답변은 도움이 되었습니까?

점수 0

댓글:

Hello, could be a bluetooth interference, of any device! So, go to another location and try to connect, if you can, donwload the JBL app and update the firmware of your speaker!

의견 추가하세요

Does this also apply to earphones?

I have e25bt for about 2 years now, but they don't connect now,blue light keeps on

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

Hi, I have the same issue, after I upgrade it, it works fine, but the lights disappeared….. does anyone have the same issue or know how to fix this??

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

귀하의 답변을 추가하십시오

ryan C 가/이 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 11

7일 전: 71

30일 전: 390

전체 시간: 66,001