Says "Paper Jam" but no jam is present.

Question

Epson Artisan 1430

The Epson Artisan 1430 is a color inkjet photo printer.

20 질문 전체 보기

gwj2001us @gwj2001us

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게시됨: 2017년 6월 9일

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Says "Paper Jam" but no jam is present.

My Epson Artisan 1430 worked perfectly for about a year then stopped. The Ink and Paper Feed lights are both flashing and the Epson driver/software says I have a paper jam. Here's the message I'm getting:

1. Cancel all print jobs.

2. Open the printer cover and remove any jammed paper.

3. Close the cover and turn the power off and then on again.

There is absolutely no paper jam. I've tried unplugging it, rebooting - nothing helps.

I cannot get the ink head to unlock so I can't use a method suggested by others.

I now have a very expensive printer that worked for only a year.

Any suggestions - other than send it back to Epson for repair?

답변되었습니다! 답변 보기 저도 같은 문제가 있습니다

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me too, i got the printer from my friend's house and its an epson et-2500

Sydney Yu 의 2020년 4월 7일

Mine just did this also. I put through a piece of cardstock yesterday and it made a funny noise. I printed one regular sheet after that. today, I get this message, but this is not the first problem I have with this printer, Epson 2700. The cyan ink got plugged up and stopped all color printing after only about 50 sheets. A full tank, but won't work. Very disappointed in this printer

mom81549 의 2020년 11월 26일

my epson 405 has been good until couple of months ago, i always used the correct genuine inks even though they are expensive and it has now decided to tare paper up and make a cranking noise as paper starts to feed ready for printing. i have removed all paper, restarted, unplugged, but no joy. They probably have a lifespan so that they run out just after the warranty period!! as do so many items nowadays!

Donna Lucas 의 2022년 11월 7일

Similar problem but with Epson XP410 head was locked as previous commenter but now it not and a get the paper jamb error. Using after market ink they always seem fiddly to use when replacing

Creed Jo 의 2024년 3월 1일

Here is what I have discovered with my Epsom printer (3640)

If I choose iPrint from my phone every print gets paper jammed but if I choose Epson print if prints with no issues at all.

I have stuck a label on my printer to jog my

Memory as I don’t print often.

Diane Orr 의 2024년 3월 10일

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Dave @peachnation

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게시됨: 2019년 9월 4일

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Get a can of compressed air and blow out the paper path areas. This fixed mine, after it ocured to me that maybe dust or small debris was setting the paper jam sensor off,

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me too, i got the printer from my friend's house and its an epson et-2500 — Sydney Yu
Mine just did this also. I put through a piece of cardstock yesterday and it made a funny noise. I printed one regular sheet after that. today, I get this message, but this is not the first problem I have with this printer, Epson 2700. The cyan ink got plugged up and stopped all color printing after only about 50 sheets. A full tank, but won't work. Very disappointed in this printer — mom81549
my epson 405 has been good until couple of months ago, i always used the correct genuine inks even though they are expensive and it has now decided to tare paper up and make a cranking noise as paper starts to feed ready for printing. i have removed all paper, restarted, unplugged, but no joy. They probably have a lifespan so that they run out just after the warranty period!! as do so many items nowadays! — Donna Lucas
Similar problem but with Epson XP410 head was locked as previous commenter but now it not and a get the paper jamb error. Using after market ink they always seem fiddly to use when replacing — Creed Jo
Here is what I have discovered with my Epsom printer (3640)

If I choose iPrint from my phone every print gets paper jammed but if I choose Epson print if prints with no issues at all.

I have stuck a label on my printer to jog my

Memory as I don’t print often. — Diane Orr

MisterN @tuvia 평판: 37 1 · Answer 1 · 2018-04-16T21:23:43-07:00

I also have a 1430 which I dearly love. I have used it for several years with no problems until Windows10 came along and strange things started happening system wide.

As for the 1430 issue, I found that if I print within the natural borders of a selected page size, such as not try borderless or over print the paper for whatever reason, the paper jam light does not come on. It is rather tricky trying to get the 1430 in the right mood to print but it usually goes well with a fresh boot for the computer, then the printer, then select the print paper type, size, and the document or photo size and do not choose borderless. There is obviously a communication issue between the Epson drivers and Win10. I am using an independent driver set from another company and the printer never fails and I can over print with this independent driver, which means, Epson needs to come up with a patch for their drivers. I have yet to see a printer do any better than the 1430 on a consistent basis and print CD/DVDs.

On a side note with 1430's, I used to whine about the price of Epson Ink but I found that 3rd party inks usually fade pretty fast if one is doing photos. Is the cheaper ink worth loosing a great photo in a couple years?

I am having the same issue with Epson L1800.Where can I get this independent driver.I also have Windows 10 — Amelia's Cakes

MisterN @tuvia 평판: 37 1 · Answer 2 · 2018-04-16T21:37:44-07:00

MisterN @tuvia

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게시됨: 2018년 4월 16일

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I meant to answer the issue about moving the ink carriage.

Turn the printer off, wait 10 or more seconds, turn it on and while the ink carriage is scanning back and forth, unplug the power while it is anywhere but the extreme right. Once the power is unplugged, you can slide the carriage to the left and check out all the little nooks and crannies for bits of paper, lint or debris. When you are satisfied that all is well, plug the power back in and the printer will reset and be ready for use. If it does not move when you plug it back in, you may need to press the power button.

By the way, while the power is on, usually one can press the ink error button (right button with the droplet icon) and the ink carriage will move into the cartridge change position. At this point, unplug the power cord and the carriage will move freely. Please do not try to move it with the power still on. Not a good idea.

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The carriage is not sliding. The error light is on saying there’s a paper jam, there is not. It’s on but not responding.

Natalie Sarabella 의 2024년 3월 9일

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scruggins1 @scruggins1 평판: 13 1 · Answer 3 · 2021-10-22T08:55:41-07:00

scruggins1 @scruggins1

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게시됨: 2021년 10월 22일

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squeeze the tabs on the back cover, take out paper you can’t see from any other angle. could not see paper from directions on front of control panel. This worked on mine.

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Marques @marqous121 평판: 1 · Answer 4 · 2022-04-16T23:41:03-07:00

Marques @marqous121

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게시됨: 2022년 4월 16일

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Let's Power off the epson printer for 10 minutes. now power it back on. if the error still continues, you need to reset the printer. to do that, you need to go to the factory restore default settings. now click on the factory reset the printer. Once, your printer will be restored. your device will start working fine. for more details, you can visit: How to fix Epson printer says Offline problem?

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