주요 콘텐츠로 건너뛰기

기기를 수리하세요

수리할 권리

상점

The ASUS ZenPad 3S 10 is a 9.7-inch tablet in the ZenPad line released by ASUS in October 2015. Model: P027.

18 질문 전체 보기

Tablet will not turn on.

Tablet will not turn on. Charging does not help.

이 질문에 답하세요 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 14

댓글:

does it show anything on the screen when the charger is connected

No, black screen

PC show anything when connected ?

No seems completely dead

My Zenpad won't come on doing the 60sec or unplug what else I can do.

12에 댓글 더 나타내기

의견 추가하세요

답변 17개

가장 유용한 답변

Unplug device. Hold down power button for 60 seconds and then let go of it. Plug in the power cord. Now hold down the power button a few seconds and it will (should) come on. Worked for my Zenpad 3s 10.

I had been playing game and folded the case cover over and headed into a meeting, battery was @85%...3 hours later I returned to find the tablet dead and not appearing to charge/turn on at all. So I googled for a few minutes and found the 60-sec power button and charge cord & then power button trick. Power shows 68% on the tablet now so it actually never drained....must have just frozen in the game or something???

해당 답변은 도움이 되었습니까?

점수 53

댓글:

eqtoasted Thank you it worked for me <3

I'm having the same issue although none of the fixes I've found seem to be working. When I plug my tablet in I get the battery icon with the lightning bolt in the middle (like it has no charge) then I immediately get the battery icon that shows a full charge. Then a blank screen and nothing happens. Very frustrating. Tablet is only weeks old. I will be returning it for a replacement.

Thank you EQTOASTED, that worked for me as well. Maybe put it in the freakin manual? Ha.

And it worked for me. T H A N K S ! ! ! ! !

Yep - worked for me - well done!

40에 댓글 더 나타내기

의견 추가하세요

Holding the power button down 60 seconds turns the device off even if frozen. I got stuck at a flickering blank screen while watching FB videos.

I have no idea why it did what it did, battery shouldn't have been dead either but now it's charging, giving me a charging symbol, but won't turn on.

해당 답변은 도움이 되었습니까?

점수 3

댓글:

Oh thank G-d, this worked.. I was pressing & holding the power button and the volume down and then power button and nothing was happening, just the white light.. I plugged it in like you said and counted out 60 seconds.. after around 35-40 seconds the green battery with a + over it came up and I kept holding.. when I finally let go the light on the top turned red and the white light by the screen had turned off.. I pressed the power button normal after this and the Asus logo came up and started to boot as normal.. everything is working now.. but whyyyy did this happen? Could it be from someone using the charger for a phone??

의견 추가하세요

Try a hard reset using Recovery Mode. NOTE: THIS WILL DELETE ALL DATA.

Turn off your device by pressing Power button.

Hold down Volume Down + Power key.

As soon as menu appears, release all the buttons.

Navigate to "wipe data/factory reset"Reset with Volume Up and Volume Down keys. Use Power button to select.

Choose option "Yes--delete all user data".

To reboot select "reboot system now".

You have just completed hard reset process.

If this works, please up my reputation.

해당 답변은 도움이 되었습니까?

점수 2

댓글:

Tablet won't turn on to do a hard reset. Just black screen

@eqtoasted, It worked for me also. Thanks.

Thank you!!! I was in panic mode. This fixed it

Worked like a charm. Thank You!

의견 추가하세요

I was in the same position as reported by Jim Fournier, above: ‘I'm having the same issue although none of the fixes I've found seem to be working. When I plug my tablet in I get the battery icon with the lightning bolt in the middle (like it has no charge) then I immediately get the battery icon that shows a full charge. Then a blank screen and nothing happens. ‘

Spent hours trying key combinations both whilst charging and with cable out. Eventually got a bios-style menu with 3 boot options. Chose Normal Boot and all was well again. Hooray!

The key combination was either Volume Down + Power or Volume Down + Power + Home and I did this while there was some sign of life i.e. when the charging level was showing.

해당 답변은 도움이 되었습니까?

점수 2

댓글:

Thank you! Totally worked, and I was about to throw my tablet against a wall

Update: works every time. Simply press volume down and power buttons together having just inserted the charging cable.

의견 추가하세요

This worked for mine. I closed the cover last night after a game and it wouldn't come on today. I held the power button for about 10 seconds and plugged it in. The batter indicator came up at 65% then booted when I hit power.

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

Got to be battery, charger, cord,outlet, in that order. My first 10s was a brick.

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

If I reformat my device will the screen stop locking like that

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

I got mine brand new 4 days ago and already having the same issue. None of the steps worked. The tablet turned off while using it, fyi, it was fully charged, and would not power back on. Asus has a lot of tablets that do this very same thing. I should had known better. But I thought zen motion would help with that issue, but that tap twice crap dont work either. I think their android tablets are flat out no good. I am sticking with iPad or samsung. Fyi the casing around the tablet is not even put together well, its loose. Smh. Get it together asus. Your gaming laptops are amazing but anything to do with touch screens are awful..

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

The fix supplied by Eqtoasted worked for me with a twist. I held the power on/off button for 60 sec. , then tapped the same button and the unit responded and powered on. No attaching to the power cord.

Just a little twist, THANKS Eqtoasted!!!

It worked, sort of but It Worked!!

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

my zen thing was stalling on startup.

Holding Vol+ and POWER for about 15-25 seconds launched a screen (finally! its alive!) and after trying REBOOT first (to no avail), I finally tried RECOVERY and that resulted in an error so finally tried WIPE DATA which has worked, now my asus tablet will start up all the way!

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

The same thing is happening to me.

해당 답변은 도움이 되었습니까?

점수 0

댓글:

Hold power button for 60 sec. Then plug it in to charge. it should work.

A few mond ago i also had the same problem my son was watching yt when he has been fallen a sleep i took it forgot to close the app when after a few ours i pikked it up it did nothing! But amazingingly after a few days trying it just worked again. Now 6 months later my tablet asus zen tab 3s 10 again doesn't respond...... after your instruction it shows when i hold de power button for 60 sec down every 10 sec a glimp of an empty battery in the middle of the screen and 1 sec later it dissapeares again. The battery sign is in middle of the screen and only the bottom milimeter is red colored rest looks empty but its stil not charging. Help does someone have any othe instruction. Cable and adapter are both fibe i'll already checked! ?????

의견 추가하세요

Hi, my tablet turned off with 75% battery, i’ve tried EVERYTHING.

Soft reset (didn’t turn on)

Hard reset (didn’t turn on)

I even unplugged the battery like 20 times (didn’t turn on either), and out of frustration, tried to softly scratch the battery conector pins, to release any charge remaining.

After that the tablet turned on and life was great, until i assembled the back on, then it turned off and couldn’t turn it on since. Before it turned off i catched a glance of the % battery remaining, and it had 70% so it’s not a battery thing.

I’ve come to the conclussion that the tablet is somewhat stuck, but i can’t turn it back on.

Please somebody help me hahaha

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

My AsusZen pad 8, i m accessing is around one year back now. I charge it for around 3-4 hours and tried to restart it, but Its took around 20-25 minutes to displaying Asus logo and near about 3 hours to display screen lock. Unfortunately i didnt remember the password so trying to reset password with power + volumn down button. Its not again its taking a lot of time and its not loading. After several attempt its displaying Asus logo.

Can any one help me how to reset screen lock or by pass that. Tried to attempt wrong ping, but forget pin/reset pin is not displaying.

Please

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

After falling on the ground, my Zenpad wouldn’t turn on, nor give any sign of live when plugged to charger or the PC.

I tried the 60s trick, and IT WORKED!

Thanks a lot!

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

I had the issue of my ZenPad not charging after a small drop. Also the home button stopped working. When i tried to power up, a low battery icon appeared briefly but nothing happened. Hard resets did not work.

The reason in my case was a disconnected ribbon cable inside the tablet and was quite easy to put right.

You need to take the metal back off the device, first make sure the sd card tray is out, and remove the 2 little screws either side of the usb port. Then use a prying tool or similar (I used guitar plectrums) to ease the screen and metal case apart. It comes off quite easily once you get started, just take your time.

Once the back was off it was immediately obvious that the left hand ribbon cable was unseated from it's port. once the connection was restored, the metal case clipped back on and everything was working again.

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

Took the back cover off, and disconnected the battery, now it works like a cham

U need to glue the back cover again though

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

THANK YOU!

My Asus EeeBook just wouldn't start, whatever I tried. Until I saw your post, and did what you suggested (delightfully simple instructions - I'm tech challenged ) and watched with great relief as the black screen lit up! (the battery was on empty and apparently was not charging with a black screen). This saved me an expensive visit by a computer technician.

Solution tried: Unplug device. Hold down power button for 60 seconds and then let go of it. Plug in the power cord. Now hold down the power button a few seconds and it will (should) come on. Worked to start my 6 year old Asus EeeBook (!)

해당 답변은 도움이 되었습니까?

점수 0
의견 추가하세요

귀하의 답변을 추가하십시오

Chris Bechtold 가/이 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 18

7일 전: 103

30일 전: 470

전체 시간: 43,604