주요 콘텐츠로 건너뛰기

Released in 2013 Model number: ONETOUCH 7024W FCC ID: RAD386

118 질문 전체 보기

Problems Sending and Receiving Messages

When someone attempts to message me, their text comes thru multiple times (as many as 5 times). My response also comes thru multiple times. This is annoying. Please help!

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 1
댓글 1개

I can't send a text at all

댓글 달기

답변 1개

선택된 답변

Hi @justlittleoldme ,

Try starting the phone in safe mode and see if the problem still occurs.

If it still occurs in safe mode then try a master reset (also known as a factory restore or hard reset) and see if this resolves the problem

If it doesn't occur in safe mode then a downloaded app is the cause of the problem. The trick is to find out which one.

Try to recall when this first started happening and then check if there has been any new apps installed on the phone or if any existing downloaded apps have been updated around about the same time that it started.

If so try uninstalling it (or them if more than one) one at a time and testing the SMS function between each uninstall.

Once the problem has cleared, the last app that you uninstalled was the culprit.

해당 답변은 도움이 되었습니까?

점수 1
댓글 달기

귀하의 답변을 추가하세요

Elaine 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 2

30일 전: 9

전체 시간: 4,322