massive frame rate drop when playing regular games

Question

HP Envy 17-J013CL

The HP Envy 17-J013CL is Hewlett Packard's 2012 version of the Envy series. 1600x900 resolution on a 17.3-inch HD display.

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Kaelum van heek @kaelumvanheek

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게시일: 2018년 4월 30일

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massive frame rate drop when playing regular games

so I have owned the envy-17 for just over 7 months now and i regularly game on it, currently its fortnite and GTA5. but recently I have found that trying to play either of these game at all is impossible due to large frame rate drop and large memory usage when I have had multiple hours of game play on both with no problem on this device. I have re-installed the graphics drivers a couple of times and completed virus and malicious scans that come up with nothing. I'm running out of ideas if someone could please help it would be greatly appreciated.

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Hi,

Did anything change with the OS (or any other program updates) about the time the problem started?

Try disabling the A/V just to see if this may be causing the problem.

Have you checked Task Manager to see what programs may be running in the background that perhaps weren't there before or maybe have been updated?

jayeff 의 2018년 5월 1일

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Hi,

Did anything change with the OS (or any other program updates) about the time the problem started?

Try disabling the A/V just to see if this may be causing the problem.

Have you checked Task Manager to see what programs may be running in the background that perhaps weren't there before or maybe have been updated? — jayeff

Brett Johnson @justbelikebrett 평판: 713 7 3 · Answer 1 · 2018-05-01T04:43:01-07:00

Brett Johnson @justbelikebrett

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게시일: 2018년 5월 1일

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What are the specs of your system? Hm. It is most likely RAM usage. Even though you explain its worked fine before that may of been before you have download different programs or other things became in use, therefor using more RAM in the background as playing your games. You can disable a lot of those programs in task manager, etc to try to fix this. Fastest and most likely the best solution is an upgrade in RAM.

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HP Envy 17-J013CL

massive frame rate drop when playing regular games

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