The printer is not printing
The printer is not working even when there are both cartridges.
좋은 질문 입니까?
The printer is not working even when there are both cartridges.
좋은 질문 입니까?
METHOD1: UPDATE DRIVERS
Step1: Press start button and select control panel option.
Step2: Open device manager and search network adapters.
Step3: Select the mode to which printer is connected Ethernet or Wi-Fi.
Step4: Check driver for updates and check if the driver is running successfully.
Step5: If not running disable the driver and enable it again.
METHOD2: SOFT RESET PRINTER
Step1: Switch of the printer and disconnect all the cables.
Step2: Press and hold power button for approximately 60 seconds.
Step3: Restart the printer and check the error is fixed.
METHOD3: SEMI RESET PRINTER
Step1: If on opening the printer door there is no paper stuck in the printer go to step2 or if found remove the paper carefully and restart the printer.
Step2: Press home button and navigate using keys to support menu.
Step3: Enter support menu and you found support x where x will be model number.
Step4: Now press > button till you find resets menu and press ok button.
Step5: Now country and language reset occurs press right button.
Step6: Press right button on partial reset to reach semi-full reset prompt and press ok button. or contact hp support
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댓글 2개
Hi,
Can you copy a document using the printer's control panel?
Are there any error lights showing on the printer's control panel display?
What have you tried?
jayeff 의
u can scan but not print
Shreyas kini 의