The printer is not printing
The printer is not working even when there are both cartridges.
All in one color printer & scanner (USB2) Compatible with both PC's running Windows as well as Mac systems running OS-X & MacOS
METHOD1: UPDATE DRIVERS
Step1: Press start button and select control panel option.
Step2: Open device manager and search network adapters.
Step3: Select the mode to which printer is connected Ethernet or Wi-Fi.
Step4: Check driver for updates and check if the driver is running successfully.
Step5: If not running disable the driver and enable it again.
METHOD2: SOFT RESET PRINTER
Step1: Switch of the printer and disconnect all the cables.
Step2: Press and hold power button for approximately 60 seconds.
Step3: Restart the printer and check the error is fixed.
METHOD3: SEMI RESET PRINTER
Step1: If on opening the printer door there is no paper stuck in the printer go to step2 or if found remove the paper carefully and restart the printer.
Step2: Press home button and navigate using keys to support menu.
Step3: Enter support menu and you found support x where x will be model number.
Step4: Now press > button till you find resets menu and press ok button.
Step5: Now country and language reset occurs press right button.
Step6: Press right button on partial reset to reach semi-full reset prompt and press ok button. or contact hp support
지난 24시간: 2
지난 7일: 9
지난 30일: 20
전체 시간: 127