Screen Powering on but not displaying

Hello,

I have a problem with my ASUS Transformer Book T100HA 64 bits and windows 10

When I press the power button the tablet turns on and displays the name and the slogan of ASUS. However, afterwards the screen doesnโ€™t display anything. It only lights up.

Has anyone faced some issue like this? And does anyone have a solution for this situation?

Thank you in advance

Ana Rita Domingues

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Hi @anadomingues ,

Try starting in safe mode and check if the display is OK.

If it is you have a video driver problem

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Do you ever see a floating mouse cursor of any sort?

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no, I can only see the light

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Hi @anadomingues ,

What happens when you start in safe mode, you didn't say?

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Hello @jayeff,

The only way I tried was with the F8/Shift+F8 because I cannot select any option. However it didn't work.

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