There is one thing you can maybe do. Does it have windows 10?
If yes,you can go to Microsoft’s website: https://www.microsoft.com/en-us/software...
This is the official iso(software that is designed to install the necessary operating system). You can use this software to create a flash drive installer. You must use another computer to do this though.
Power off the pc. Plug the flash drive into into the computer,then start the laptop while holding shift,then hit the power button and hold it until it turns off. Repeat this step until it says its checking your pc(for issues since the shift start power off step tricks it that it’s not working correctly,basically a back door to get to the next step). Then it’ll boot up into a menu for options. Click advanced,then advanced. Then click start up options with efi usb device. It I’ll then restart into the flash drive(it will use the software on the flash drive to boot),then click install on windows. This will fully install windows 10 on the laptop.
Unlike from settings when when you reset the pc,this completely deletes the operating system and recovery,and the data that allows you to reset it and reinstall.( Normally erasing and resetting only reinstalls the os. This reinstalls the os and all extra files too. It’s a true fresh install aka best of the best). This reinstalls Microsoft’s windows 10 without bloatware from your manufacturer by the way. This is actually good typically.
Let let me know if you have any further questions.
Btw you need a 16 fab flash drive or higher. 16 would work.