Not charging or powering up

Hi,

Try connecting the tablet to a known working USB port in a computer and check if it starts to charge.

If it does it will be slow because the laptop only supplies a limited amount of current.

Let it fully charge and then try to turn it on.

If it works perhaps your charger/charger cord may be faulty.

If it charges or even if it doesn’t, use a straightened paperclip to try and reset the tablet using the recessed reset button in the tablet. (See image below for location of the reset button)

Gently push the paperclip into the reset hole until you feel the button operate. Hold the button operated for about 10 seconds and then remove the paperclip.

Connect and switch on the charger to the tablet and try to turn on the tablet

(click on image to enlarge for better viewing)