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My phone is not working

How can I fix the problem that my phone is having?
It can show that it’s charging but it cannot be turned on. I have no idea what is wrong with it. Can i get any help please??

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Charging problem in the wait on situation know a j2 mobile

My phone is not working because it is broken my phone screen is broken

Phone power switch not working

How to start without power key

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Frances Zack those are always tough situations since you never exactly know what has failed. I would start troubleshooting as shown on the flowchart for your phone model. Let us know what you get with this.

As usual, I would always start with a new battery. This gives you a known-well starting point if needed.

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I would most likely agree with @oldturkey03 with the battery problem. HOWEVER, I would not recommend turning on the phone without a battery as it will not boot.

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How to start without power key

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