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The Xiaomi Redmi Note 9 is a mid-range smartphone by Xiaomi released April 2020. It has a 6.53" IPS LCD display, a 48 MP main camera, a rear-mounted fingerprint sensor, a 5020 mAh battery, and runs on a MediaTek Helio G85.

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Device reboot continously when in Standby-mode

Good Morning,

i have the phone of my mother in law and it's rebooting continously when in standby. as long as the display is on, you can use the phone normal, but after locking it device starts to reboot again and again. did someone have this before?

btw: Chargng is a little bit slow, but i think it's because of the reboots (more power needed).

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Have you tried to update software or firmware? It could maybe be a Internal Issue but im not sure what would cause it.

this is impossible, because when i tried it it fall back to bootloop at 64% Updated.

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@m0ddmylife

What happens if you start the phone in safe mode?

If still no good, here's a link to the schematics which may help as it has Level 1, 2 & 3 repair instructions.

I haven't tried this link but have used the website before for other makes and models and they were OK.

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Your smartphone might experience a reboot loop if its cache memory is full. To test for that possibility, you should empty your phone's cache

Regards,

Will

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I've set it back to Factory mode multiple times, so this is not working.

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i have a had the issue a couple times what i do to fix this is, is to hold the power button until the lock screen appears

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