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The Samsung RF24FSEDB is a 23.5 cu. ft. French door refrigerator featuring a counter-depth design, fingerprint-resistant finish, Twin Cooling Plus system with separate evaporators, Power Freeze and Power Cool options, and LED lighting.

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Ice maker no longer working

My ice maker suddenly stopped working. I replaced the filter and the ice maker water valve. The main water supply works fine and the appliance does produce water just not ice. Does anyone know what else the problem might be?

Thanks in advance.

Paul Burnett

Update (08/27/23)

By the way, the model # is RF4289HARS/XAA.

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Hi @paulburnet63747

Here's the fast track troubleshooting sheet for the refrigerator that may help.

Perform the Self Diagnosis check as shown on the first page and check if there are any error codes being displayed.

The error codes and their meanings are shown on p.4.

There's also a Heat Release I/M Test Mode on p.2 which you can try as it checks if the ice maker thermistor, harvest motor and water valve are OK

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Thanks for your reply. I'll try these tests and see if they correct the problem.

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