Abnormal shutdowns during use and not
During normal use and even not using it, it turns off without warning and the only way I can turn it back on is to hold down the power button and volume down.
좋은 질문 입니까?
During normal use and even not using it, it turns off without warning and the only way I can turn it back on is to hold down the power button and volume down.
좋은 질문 입니까?
@riccardorusso start your phone is safe mode and see if that does it in that mode as well. If not then the issue can be a bad app. You will have start remove those until you find out which one caused this.
If it continues to shutdown, it is possibly a power issue, so you need to consider checking the charging board for short circuits, missing or burned components etc. Also consider replacing the battery.
Since iFixit does not yet have a guide for that, use something like this video to work on your phone.
IF nothing helps, I would also suggest that you backup all of your files on your phone to your computer and then do a factory reset. Remember, with that you will lose all of your saved files, password etc. Make sure you have proper backup on that.
Here is how to do a factory reset according to Samsung
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