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The Samsung Galaxy Tab A9+ was released in October 2023, featuring a 1920 x 1200 pixel LCD, powered by a Qualcomm Snapdragon 695 processor, with up to 8GB RAM, 256GB internal storage (expandable via microSD), and a 7,040mAh battery.

LCD screen Dim Backlight issue

Hi everyone, I'm a computer technician. A customer brought me a galaxy tablet (Galaxy tab A9 plus (SM-X210) complaining regarding very dark screen whilst the tablet still on but you can only see things on the screen under the sunlight or under UV light, which is still very hard to see! However I have replaced a brand new screen and resetting it to factory settings and updated but still the same. Now I know the issue is not the actual screen. I'm assuming the backlight for the LCD screen it is on the motherboard but I do not have the motherboard diagram for this model so I can desolder or replace. I'm not too sure where the component for the backlight is located or what is causing this. thank you in advance. Any help greatly appreciated.

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Hi @adam49009

Here's some information that may help:

  • Website that has the board layout diagrams (and also the schematics). I'm not on FB or have an account with the site so I don't know how much it would cost.
  • Samsung SM X210 Service Guide so that you can check if everything OK if you get it working. Unfortunately there are no board layout diagrams, troubleshooting flowcharts or schematics in the guide.
  • Samsung Members app used for testing the various functions in the tablet as described in the service guide.

Also just verifying the the LCD panel that you installed is Samsung part # GH81-24554A and not something else just in case it is slightly different as to the wiring connections being used?

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Adam 영원히 감사할 것입니다.
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