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Troubleshooting

If your drone is experiencing problems, check out the DJI Mavic Pro Troubleshooting Page.

Background and Identification

The DJI Mavic Pro is a portable drone sharing many of the components and capabilities of the popular DJI Phantom. It can be operated via the included remote or the "DJI Go 4" smartphone app. The Mavic Pro is equipped with a high quality, stabilized camera. The dark gray body with distinct gold stripes on the arms distinguishes the Mavic Pro from other DJI products. You will notice that when facing the camera, on the front right arm, it is labeled as "Mavic Pro". This drone is known for its aerial camera shots and is considered an enthusiast-level product.

Specifications

Dimensions (Folded)

  • 83 mm (h) x 83 mm (w) x 198 mm (l)

Weight (including battery and propellers)

  • 1.62 lbs (734 g) (excluding gimbal cover)
  • 1.64 lbs (743 g) (including gimbal cover)

Max Speed

  • 40 mph (65 kph) in Sport mode without wind

Max Service Ceiling Above Sea Level

  • 16,404 feet (5,000 m)

Max Flight Time

  • 27 minutes (0 wind at a consistent 15.5 mph / 25 kph)

Max Hovering Time

  • 24 minutes (0 wind)

Overall flight time

  • 21 minutes ( In normal flight, 15% remaining battery level )

Max Flight Distance

  • 8 mi (13 km, 0 wind)

Camera

  • 12-megapixel, 1/2.3” (CMOS) sensor
  • Image Max Size 4000×3000
  • Burst shooting: 3/5/7 frames
  • Video Recording Modes
    • C4K: 4096×2160 24p
    • 4K: 3840×2160 24/25/30p
    • 2.7K: 2704×1520 24/25/30p
    • FHD: 1920×1080 24/25/30/48/50/60/96p
    • HD: 1280×720 24/25/30/48/50/60/120p
  • Max Video Bitrate 60 Mbps

Lithium-Polymer Battery

  • 3830 mAh
  • 11.4 V
  • 43.6 Wh

Supported SD Card Types

  • Micro SD/SDHC/SDXC™

Max capacity:

  • 64 GB (Class 10 or UHS-1 rating required)

Remote controller

Maximum range:

  • 4.3 miles (7 km, under optimal conditions)

Smartphone Support

  • iOS 8.0 or later
  • Android 4.1.2 or later

Additional Information

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