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Samsung Chromebook 2 XE503c12
If you are experiencing problems, you can refer to the Samsung Chromebook 2 XE503C12 Troubleshooting guide for help.
Background and Identification
Chromebooks are geared more towards simple tasks such as writing and browsing the internet instead of gaming or running multiple applications at the same time. Released around April 7th 2014, this Chromebook offered a viable option for everyday use involving basic computer functions. The Chrome operating system protected against most viruses and malware. This computer has a 7-hour battery life, an HD LCD display, as well as many apps and programs. This computer is very light weight.
A number of issues occur after long use, including an LCD display that becomes hard to view, an unresponsive touch pad, a screen that goes blank, internet connection issues, a keyboard that stops responding to inputs, and difficulties accessing chrome.
To identify this device, you can check under the device for an identification sticker. If the sticker is worn or torn off, you can also check by opening up your web browser and type in chrome://version and look for a line marked as Firmware Version. If you copy this into a new page and add Chromebook at the end of a search, it should display your model type.