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A simple troubleshooting page for the device can be found at this link: Vornado Duo Troubleshooting
The Vornado Duo provides airflow to any room. It's a tower air circulator fan, which features V-Flow technology and contoured air outlets to easily distribute air up to 50'. The fan has four speed settings at the touch of a button.
Easily adjust airflow direction in either the vertical or horizontal position for even more versatility. One button design allows for simple speed selection.
Duo Tower Circulator
Circulates a wide span of constant airflow for whole room comfort. This is better then oscillating fans, distributing air in a narrow path only hitting you with air a seconds at a time.
4 Speed Button Control
The button on the device provides a easy way to change the air flow speed at just the push of a button.
The pivoting feature allows the fan to change the direction the air is pointing too.
The Vornado Duo's model number is FA1-0062-06. This number can be found on the white manufacturer label on the back of the device.