The directions are not very clear on the "direction" the cable connects. Does it lift off? Does it pull off? Does it pull out? The answer is it pulls out to the right as shown in the picture. I discovered this only after I had damaged the two little copper wires (thick as a human hair) and now have to toss the fone as they are part of the underlying electronics. This is an extremely frangible connection. Be VERY careful pulling this guy out.