HP Chromebook 14 G4 Crashes During Boot

Is your HP Chromebook 14 G4 crashing during the boot process? Figure out why with this guide.

SSD could be overloaded with apps, accounts, or browsing data.

• To access your SSD's health and status, consider using software tools.
• Numerous free and paid options are available online that scan your SSD for errors, corrupt sectors, temperature, wear levels, and performance.
• Some examples of these tools include CrystalDiskinfo, SSD Life, and Samsung Magician. These tools can offer valuable insights, and if any potential failures are detected, you can use them to update your SSD's firmware.

Follow the next steps if the method does not resolve the issue.

Avoid defragmentation to enhance performance and extend lifespan.

• Optimize SSD settings like alignment, partition style (GPT), TRIM, and power management for better performance and lifespan.
• Use Windows Disk Management to check alignment and partition style, and the Command Prompt to manage the Trim feature.
• Avoid defragmentation and adjust power settings to prevent sleep or hibernation, which impacts SSD responsiveness and longevity.

Follow the next steps if the method does not resolve the issue.

Ensure you back up your critical data beforehand, as these commands modify or delete files.

• Use Windows tools like CHKDSK to check and repair corrupted sectors or system errors, SFC to scan and restore corrupted data or missing system files on your SSD.
• Run these commands from the Windows recovery environment command prompt.
• Back up critical data before executing these commands, as they may modify or delete files on your SSD.

HP's technical expertise can replace or repair locally.

In the event that none of the troubleshooting steps helped you resolve these issues, the issue may be severe, such as a faulty SSD or upgrade SSD. Contact HP Support. They can assist.