USB device not recognised. Win 7 home premium.

Question

iPad Air LTE

iPad Air Wi-Fi + Cellular, model no. A1475. Available in Space Gray or Silver, with 16/32/64/128 GB configurations.

20 질문 전체 보기

Gary @smythie17

평판: 13

2

게시됨: 2018년 1월 28일

옵션

USB device not recognised. Win 7 home premium.

I have an Ipad air LTE. was produced to me as DISABLED as they put the wrong password in too many times. The ipad charges through the port but is not recognised by windows so i can't do much to get into the device. Tried on several machines so it isn't computer related. Have not got another lead to try, but my ipad mini works fine connected to same computers, same lead. Any suggestions?

Sounds like an electronics repair job i *think*. Thoughts?

답변되었습니다! 답변 보기 저도 같은 문제가 있습니다

좋은 질문입니까?

예 아니요

점수 1

댓글 5개

Have you installed iTunes? Have you tried different cables?

S W 의 2018년 1월 28일

Yes i have, latest version and no i havn't. The mini works so it's not the cable

Gary 의 2018년 1월 29일

Cheers mate, yes it goes into recovery mode but as soon as it is plugged into the pc the USB message comes up saying it can't recognize the device, so that's where the world ends lol

Gary 의 2018년 1월 30일

@smythie17 Hello, does anything show up on iTunes when you plug it in?

Padraic Hoselton 의 2018년 1월 30일

no it does not

Gary 의 2018년 1월 30일

댓글 달기

답변 2개

선택된 해법

jayeff @jayeff

평판: 497.4k

11

385

1.5k

게시됨: 2018년 1월 30일

옵션

Hi @smythie17 ,

Try forcing the iPad into the recovery mode and see if this works at all.

1. Turn off the iPad

2. Launch iTunes.

3. Plug the USB cable into the computer.

4. Press and hold the Home button down and plug the other end of the USB cable into the docking port.

Do not release the Home button until you see the picture of iTunes and plug

5. Release the Home button.

6. Hopefully iTunes has detected that the iPad is in the recovery mode.

7. Select Restore iPad

이 답변이 도움이 되었나요?

예 아니요

점수 2

댓글 달기

Yes i have, latest version and no i havn't. The mini works so it's not the cable — Gary
Cheers mate, yes it goes into recovery mode but as soon as it is plugged into the pc the USB message comes up saying it can't recognize the device, so that's where the world ends lol — Gary
@smythie17 Hello, does anything show up on iTunes when you plug it in? — Padraic Hoselton

S W @avanteguarde 평판: 48.7k 7 66 97 · Answer 1 · 2018-01-31T07:48:19-07:00

S W @avanteguarde

평판: 48.7k

7

66

97

게시됨: 2018년 1월 31일

옵션

Go into Device Manager

See if you have any devices with error messages

Remove these from Device Manager

then scan for hardware changes.

이 답변이 도움이 되었나요?

예 아니요

점수 0

댓글 1개:

Did that as well, just comes up with same error message when connected

Gary 의 2018년 1월 31일

댓글 달기

iPad Air LTE

USB device not recognised. Win 7 home premium.

답변 2개

답변을 추가하세요

미리보기