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Fitbit Blaze needs repair

The screen on my Fitbit keeps telling me to change the clock however the watch will not charge and the screen never changes from that message. Where may I get it repaired?'' ==

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I wore my watch in the pool and now one of the buttons stopped working

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My blaze is not get charging even changing chargers

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A new screen or battery is one kit away.

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A new screen or battery is one kit away.

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Hi @emrose ,

As you know water and electronics and electricity are not a good mix.

The impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the watch’s operating design and could damage the components.

First do not turn on your watch and then you need to remove the battery as soon as possible from the watch to minimize any further damage.

Then you need to dis-assemble the rest of the watch and clean all the affected parts using Isopropyl Alcohol 90%+ (available at electronics parts stores) to remove all traces of corrosion and water. Do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain scents and is not as effective. If you do check the label to verify the amount of IPA

Here is a link that describes the process.

Electronics Water Damage

As always with electronics, especially surface mounted pcb be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board.

Hopefully after you have done all this the watch might possibly work correctly again.

Here is a link to the ifixit guide(s) for repairing your watch

Fitbit Blaze Repair

If this process seems too daunting, take your watch to a reputable, professional electronics repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

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Contact Fitbit and they will tell you what to do

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