Why is my phone overheating
I try to turn on my phone but it keeps showing me that it is overheating, what do I do??
Samsung’s regularly over heat, especially the ones from the s7/j7/note 7 line. Take it to a Samsung store if it is under warranty. If not then hold the power button and volume down for 10 seconds. If that doesn’t work, try a battery replacement or replace the firmware.
@Lina Jin ,
It could be a downloaded app running in the background that is continually downloading data or trying to download data, that is using extra resources in the phone unnecessarily therefore it heats up
If you have a Galaxy J7 Prime, try starting the phone in safe mode and then with mobile data enabled see if it still overheats.
If not then a downloaded app is the cause of the problem. The trick is to find out which one.
You will have to uninstall each downloaded app, one by one and test the phone in normal mode between each uninstall, to see if it is still happening. When it stops happening, then the last downloaded app that was uninstalled was responsible.
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