PC stuck on MSI screen
Problem Description:
I was using my pc (few browser tabs, vscode, overwatch 2 update), which i had built around Oct 21 2022. I took a break for around 10 minutes looking away from the screen. When i came back screen was frozen, no sounds came from doing anything so i held the power button down and restarted the computer. When it restarted, the screen was stuck on the MSI logo with a frozen wheel (picture attached). After everything i have tried i cannot get the pc to go past this screen.
My parts:
- Intel Core i5-13600KF 3.5 GHz 14-Core Processor
- be quiet! Pure Rock 2 FX CPU Cooler
- MSI PRO Z690-A DDR4 ATX LGA1700 Motherboard
- Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3600 CL18 Memory
- Crucial P2 1 TB M.2-2280 PCIe 3.0 X4 NVME Solid State Drive
- PNY XLR8 Gaming REVEL EPIC-X RGB Dual Fan GeForce RTX 3060 Ti LHR 8 GB Video Card
- GameMax RGB Rainbow 750 W 80+ Gold Certified Fully Modular ATX Power Supply
- LG 24GN600-B 24.0" 1920 x 1080 144 Hz Monitor
- BIOS version E7D25IMS.192
Things i have tried:
- Disabled XMP
- Tried to boot with one stick of RAM at a time
- Disabled secure boot
- Cleared CMOS (with battery (waited around 10-15mins) and jumper)
- Tried to update BIOS using M-Flash with multiple USBs but file was not detected
- Tried to flash bios using bios flashback button. Used multiple USBs including one with which i had flashed before when first building my system. All usbs were formatted as FAT32 and with MBR. Disconnected all components apart from cpu power and motherboard ATX when doing this
- tried to boot from windows installation media USB, leads to same screen
- Wiped my SSD from the bios, tried to boot from windows USB again, same screen
- Ran NVME self check on the SSD in the bios which came out clean.
- bought brand new RAM (kingston fury beast ddrr4 2x16GB) and tried to boot with it with no luck
- bought brand new hard drive, removed my ssd and tried to boot
- tried to place gpu in a different pcie slot (pcie3)
video of what happens:
Before i wiped my SSD, when having cleared the CMOS the screen that appeared was instead a Windows logo, but it froze in the same way as the other screen. In some cases the screen also said 'preparing automatic repair'.
Before the screen appeared, my keyboard would be on however when the screen froze my keyboard would be off.
Any help would be greatly appreciated, as i am about to begin exams and this period will be significantly more difficult without my pc. Thank you.
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Good suggestions below. Here is a very long shot. I had something like this one time. It was a cracked trace on the motherboard caused by pressing too hard on an unsupported area near the RAM slots. The temporary fix was pushing up from underneath near the RAM slots and packing with rubber feet pads between the bottom of motherboard and the case panel.
You mention the date Oct 21 2022 so it is new? I would just apply for a return authorization with MSI for the MSI PRO Z690-A DDR4 ATX LGA1700 motherboard or the dealer. BUT check the power supply first as @jayeff recommends.
mike 의
I had this problem on my MSI GT83VR 7RF and it seems that it got worse as time went along and eventually will not boot after an hour. So I search for a solution and I found this site https://www.reddit.com/r/MSILaptops/comm... and the only fix is to remove the ESS Sabre DAC on the Motherboard. For tutorial on how to remove just search Youtube for disassembling MSI GT83VR or your particular model.
dongdingdong 의