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게시글: "Why does my phone restart after startup..."에 답변
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투표인: oldturkey03 (관리자 결정됨)

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Why does my phone restart after startup...

When I sometimes power on my J1 Ace, I do my password but nothing happens, at this point I can't power off no'r turn the screen off, It's basically frozen. After 30s-1 minute,

The phone does a re-boot and sits on the slow flashing samsung for awhile then loads.

This may have to do with storage or something, But I have no clue...

Any Ideas?


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Sounds a bit like a boot error try wiping the cache partition This will clear the boot memory so you get a clean boot . Try it and let me know . If all else fails do a factory reset but remember to back up your data. This video shows how to hard reset or factory reset https://www.youtube.com/watch?v=IdwT5fQS...

instead of doing the reset go down to wipe cache partition and do that first and see if that brings joy . If you get no joy then a factory reset will probably fix it but again remember to back up your data and contacts as a factory reset will wipe it clean . And @mayer I wasn't online yesterday so the bump did help and Brayden hope this helps