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If you are having issues with the Alienware 15 R2, try referring to the Troubleshooting page.
Background and Identification
The Alienware 15 R2 was released in 2015 as a refresh of the Alienware 15. The R2 version has an Intel Core i7 processor compared to the Alienware 15’s Intel Core i5, a clockspeed of 2.6Ghz to the 15’s 2.3, and 16GB of DDR4 RAM to the 15’s 8GB. The Alienware 15 R2 is a gaming laptop that sold for roughly $1,800 new with a 1 year warranty. The laptop featured a 1080P HD 15.6 inch FHD IPS 220-nits anti-glare display, a 1TB Hard Drive, and a NVIDIA GeForce GTX 980M 8GB Graphics Card. The laptop came standard with Windows 10 Home Edition.
The dimensions of the Alienware 15 and the Alienware 15 R2 are the same, measuring at 15.16 inches wide, 10.7 inches tall, and 1.3 inches thick, and the only outside physical difference between the two devices is in the number of ports. Both laptops were only released in a silver finish. The Alienware 15 has 4 USB 3.0 ports, while the 15 R2 has only 3. To identify your computer, you will need to open the Task Manager and find the processor indicated under the performance tab.
The Alienware 15 R2 was known to run with high temperatures inside the device as the fans would often get clogged. There were also a multitude of software issues that plagued the device for the first year of its release until Dell released updated drivers to fix most of the problems.
Though the laptop is no longer in production, having given way to the Alienware 15 R3 in 2016, Dell still provides support for the Alienware 15 R2 in the form of updating drivers and testing your laptop for issues via an online tester located on the support page.
- 15.16 inches wide by 10.7 inches high by 1.3 inches thick
- 7.1 pounds
- 15.6 inch (measured diagonally) 1080P HD screen
- 3x USB 3.0 ports
- Microphone/Headphone Jack
- SD Card Reader
- Multi-Color RGB keyboard
- Intel Core i7-6700HQ processor
- NVIDIA GeForce GTX 980M 8GB 2.6Ghz Graphics Card
- 16GB DDR4 2133Mhz RAM
- 1TB 7200RPM SATA HDD
- Windows 64-bit Operating System
- 8-Cell Lithium-Ion battery
- 802.11 rated Wireless Connection
- Bluetooth 4.1
- Creative Sound Core3D-EX Audio
Comparison of the Alienware 15 R2 and its predecessor, the 15.
The Alienware Wikipedia page contains a host of information on the entire lineup of Alienware products.
Alienware 15 R2 support page by Dell.
A video review of the Alienware 15 R2.